Customer Comms helps NGOs to:
Customer Comms accompanies NGOs in the gradual transformation of offline communications to online channels, through the “Go Less Printing” program which can reduce the consumption of printed paper and its associated costs.
- Reduce the Time to Market of campaigns.
- Integrate online and offline channels.
- Increase customer satisfaction by communicating through their preferred channel.
- Reduce the volume of call center management with clearer messages.
- Better understand the supporter and their interaction in real-time communications.
- Retain and gain the loyalty of customers of any profile.
- Locate new customers (List Brokerage).