Customer Comms offers a variety of solutions for customer communication throughout the entire life cycle
, optimizing the use of alternative channels and performing in-depth analysis on customer behavior to raise their satisfaction level
Examples of successfully implemented solutions:
- Commercial messages to attract new customers.
- Sending of customized quotes.
- Welcome packs for new customers.
- Optimize the resources of customer service areas, improving complaint management and increasing customer retention.
- Contract renewal with the option of up/cross selling.
- Competition neutralizing campaigns in record time (time to market).
- Gradual paper reduction management (Go Less Printing).
- Certified communications and eProcurement.
Our services and solutions adapt
to the idiosyncrasies of each of the industries
thanks to the flexibility of our tools
and our consulting staff’s ability to adapt