Customer Comms

Management of automated multichannel marketing and transactional communication processes using online and offline physical and digital channels alongside the use of Bigdata and advanced analytics.

SOLUTIONS

Customer Comms provides technological solutions adapted to the needs of each company in order to optimize their omni-channel actions with customers in both marketing and transactional communication by integrating physical and electronic channels.

Hasn´t your company adapted to the new GDPR yet?

Using our proprietary MailConsent solution, thanks to an automated multi-channel process, you will obtain your customers' consent in record time and with full legal validity

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SOME OF OUR CLIENTS

PRODUCTS

COMMUNICALIA

An interactive multi-channel communication technology platform which, in addition to using advanced analytics with historical and behavioral data, creates, manages, distributes and controls, in an integrated manner and in real-time, companies’ multi-channel customized customer communications (print, email, SMS, mobile, Internet, telemk, and social networks).

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COMMSBOX

Digital business mailbox, a completely safe online private area, through which all your customers will be able to access contracts, invoices, orders, offers, etc., and other communications sent by regular mail or email, in the form in which they were created, indefinitely keeping them in a safe place, without risk of loss, and easily accessible with a single click.

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Quadient

QUADIENT SUITE

The only low-code digital experience platform integrated with the core systems and aligned across all communication channels. Quadient offers a tool that allows you to design, manage and deliver, with an intuitive interface, personalized omnichannel communications from a single platform, backed by software that improves the quality of your customers' data.

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Whitepaper
WHITEPAPER
Convergence between Customer Communications Management (CCM) and Customer Experience Management (CXM)

CCM and CXM must be merged through tools such as Customer Journey Mapping so that the customer experience is completely positive and successful

Video
VIDEO
Quadient Inspire R12

Learn how Quadient's Customer Journey Mapping software works, a tool to manage all communications with your customers in a simple way

Demo
DEMO
CommsBox

Learn how CommsBox works, a digital business mailbox with integrated certification and electronic signature, accessible to customers, suppliers and the distribution channel

Madrid
MADRID

Avenida de la Recomba 14
P.E. La Laguna
28914 Leganés - Madrid
+34 916 895 665
info@customercomms.com

Barcelona
BARCELONA

Calle Balmes, 200
Planta 6º Puerta 4º
08006 Barcelona
+34 934 152 444
info@customercomms.com

Bilbao
BILBAO

P. I. Ribera de Axpe, 11
Edif. BL-206-B-2ª
48950 Erandio - Vizcaya
+34 944 646 412
info@customercomms.com

Boston
USA

470 Atlantic Avenue, 4th floor
02210 Boston - Massachusetts
+1 617 273 8000
info@customercomms.com